The design practice of GEM Information Systems.
GEMIS Studio is the product and interface design practice of GEM Information Systems. We diagnose what users actually do, redesign the screens that matter, and hand your developers something they can build — or build it ourselves, under the same roof.
Technology should move your business forward — so we design the screen and build what we design.
Developer handoff in the price.
Thirty days of aftercare.
Technology should never become another problem to manage. It should simplify operations, empower your teams, eliminate inefficiencies and give leaders the insight to decide with confidence.
Most studios hand over a file and leave. We sit inside a systems company, so what we design has to survive engineering, procurement and the first month of real users.
Every engagement is led by a senior product designer — the same person who scopes the work reviews every screen that leaves the studio. No handoffs to juniors, no account layer between you and the person designing your product.
Why work with us→The foundation of
every build.
Great software begins with understanding people. These four principles shape how we scope, build and support every system we put into production — and why our clients stay with us long after go-live.
Before a single line of code, we learn your workflows, processes and goals — so the result is software people actually enjoy using.
Businesses evolve, and your software should evolve with them — growth without rebuilding the systems you rely on every day.
Mission-critical systems cannot fail. Our architecture prioritises stability, security, performance and maintainability.
The relationship doesn't end at go-live — support, enhancement and optimisation continue. Software is a journey, not a destination.
Diagnose. Refresh.
Build.
Five steps, the same on every engagement. You always know where the work stands, what it costs, and what comes next.
A senior designer sits with your product for a week and comes back with what is actually wrong, ranked by impact — not a list of opinions.
Every service has a published price and a defined output. The Teardown fixes your scope and price in writing before any build begins.
We map what users actually do before we redesign anything, then redesign the screens that matter to a developer-ready standard your team can build the following Monday.
Our developers sit two desks away. What we draw, they ship. Or we hand your developers something they can build — the handoff session is in the price.
Thirty days of aftercare and a support channel after every engagement, and the Teardown fee credited in full against any engagement booked within 60 days.
Every engagement starts with a diagnosis and climbs only as far as you need: four services, each with a published price and a defined output.
One lead, accountable
end to end.
One practice lead scopes, reviews and signs off each engagement. No junior bait-and-switch.

Flows, screens and states, specified to build.
Tokens, components and rules your team can keep.
Interviews, audits and the words on the screen.
The developers beside us who build what we design.
never a bench you're paying for.
Evidence before
opinion.
We map what users actually do before we redesign anything, and every case study names the service it proves.
- 01Heuristic evaluation
- 02Journey mapping
- 03Usability testing
- 04Analytics review
- 05Contrast auditing
- 06Content audits
- 01Figma
- 02Design tokens
- 03Annotated handoff
- 04Interaction specs
- 05Recorded walkthroughs
- 0630-day support channel
A decade of systems
that matter.
For over a decade, GEM Information Systems has partnered with businesses, NGOs and enterprise organisations to design, build and support software that solves complex operational challenges — secure, scalable digital ecosystems built on Microsoft Cloud.

- 2014Founded in Cape Town
GEM Information Systems opens its doors, building affordable tools for SMEs and non-profits.
- ThenInto the Microsoft Cloud
Azure, Azure SQL and C# become the backbone — enterprise infrastructure for mission-critical work.
- SincePlatforms at national scale
ERP, learning, waste, property and community systems serving organisations nationally and abroad.
- TodayA long-term partner
Discovery through continuous improvement — we stay with the systems we ship.