Business systems Cape Town since 2014

Systems built to last.
Partners built to stay.

GEM Information Systems Business systems partner since 2014

We build software around how your business actually works, and we stay to support it as you grow.

Book a Discovery Session See our work

01 · Business systems partner since 2014

We build software around how your business actually works, and we stay to support it as you grow.

GEM Information Systems has been building business systems in South Africa since 2014 — and still works with the businesses it started with. We design around how a business actually runs, build on the Microsoft Cloud, and stay after go-live.

Some of our clients have been with us for more than a decade.

Our story

  • Years building business systems

    12+

  • Systems delivered into production

    50+

  • Sectors served nationally

    5+

Trusted by

  • WasteMart
  • ManaGEM
  • SmartStart
  • ECD Connect
  • HomeAssist
  • SBS Waterproofing
  • Trans Hex Group
  • Sonke Gender Justice
  • Tore's Foundation

02 · Case studies

Systems in production, each with its story on video

Seven systems GEMIS designed, built and supports. Each tile reads its case study or plays the video it was recorded from.

1 7

  1. Construction services — waterproofing and roofing

    SBS Waterproofing

    The system behind more than a decade of growth

    Live — in daily use since 2015

    Read the case study

  2. Insurance and home services — plumbing repairs

    HomeAssist

    Plumbing claims, from report to sign-off

    Live — in use for more than ten years

    Read the case study

  3. Waste management and skip hire

    WasteMart

    From quote to collection, handled

    Live — more than ten years and still growing

    Read the case study

  4. Mining — diamonds

    Trans Hex Group

    From a weeks-long report to one click

    Delivered 2017; a second version followed

    Read the case study

  5. Non-profit — gender-based violence and HIV prevention

    Sonke Gender Justice

    Monitoring and evaluation across Africa

    Delivered 2018

    Read the case study

  6. Education — schools debating programme

    Tore's Foundation

    A debating platform for 24 schools

    Delivered

    Read the case study

  7. Business management software — compact ERP

    ManaGEM

    Born in a real business, built for many

    About a dozen companies run their day-to-day operations on it

    Read the case study

All case studies

03 · Solutions

Nine disciplines. One accountable team.

GEMIS combines the technical and design disciplines a business system needs — to build it, connect it, improve it and support it. Most engagements draw on several at once, and you deal with one team throughout.

Custom software development

Systems designed around how your business actually runs.

Explore

All solutions

04 · Clients

In their words

Some of the businesses we work with today first trusted GEMIS more than a decade ago.

  1. The GEMIS team consistently met deadlines and delivered a solution that streamlined our operations, enhancing customer satisfaction and our market position.

    Keshan PatelCEO · HomeAssist (Pty) Ltd · Client since 2014

    Read the HomeAssist story

05 · Principles

Seven systems. The same four decisions.

The four operating principles behind every system on this site, each with the case studies it is seen in.

  1. 01

    Start where the work leaks, not where the software is.

    Enquiries lost between apps at SBS. Quotes, terms and payments chased by hand at WasteMart. We fix the leak before we design a screen.

    Seen in SBS Waterproofing WasteMart

  2. 02

    Capture it once, where it happens, even with no signal.

    Sonke’s facilitators log sessions offline. HomeAssist plumbers photograph each step on site. WasteMart drivers confirm with a scan.

    Seen in Sonke Gender Justice HomeAssist WasteMart

  3. 03

    Automate the hand-off nobody owns.

    SBS deposit invoices go straight into accounting. WasteMart operations are alerted the moment payment lands. Tore’s claims are checked against the sessions actually run.

    Seen in SBS Waterproofing WasteMart Tore's Foundation

  4. 04

    Build for year ten, not launch day.

    SBS still runs on the system from 2015. Trans Hex’s version two added forecasts and live exchange rates. The SBS system grew into ManaGEM.

    Seen in SBS Waterproofing Trans Hex Group ManaGEM

Insights

Notes from building systems that have to work

What we have learned building and running business systems in South Africa — written for the operations and finance leads who have to live with the result.

All insights

06 · Contact

Book a discovery session

Book a Discovery Session. Tell us what you're trying to fix. We'll come back within two working days with a short written view and a time to talk. No obligation.

  1. We read it properlyYour enquiry reaches a monitored GEMIS mailbox, not a personal address. A person who has read it replies.
  2. A discovery conversationWe map how your organisation actually works — the goals, the friction and the constraints — before anyone proposes a system.
  3. A scoped way forwardYou get an architecture, a plan and a cost you can act on. If we're not the right fit, we'll say so.

Emailinfo@gemis.co.zaCape Town9 Tapiola Way, Edgemead

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